At Epos, we are working with two sales teams. One for the craft market and one for industry and retail.
Our sales team for the craft market which consists of 8 employees, gives advice and guidance to butchers, poultry, AGF / greengrocers and specialty fish shops. They all have their own territory in the Netherlands and Belgium, in which they share their knowledge with their customers. And skilled they are! Each representative has namely been working at Epos in the field in which his client operates.
By learning from each other and using each other's knowledge, experience and background, our sales teams are as is uniquely able to help customers in being successful. They do this by using the client to think about new products on the way products and dishes can be presented on the packaging etc. They also use the database of Epos. Which is full of fun and innovative recipes, from quick recipes ready to culinary dishes. Something for everyone and concepts from A to Z. Our team let its customers than eager to see how they can make these dishes. Individual on-site as well as in working groups.
The strength of our sales team lies in the fact that they really enjoy their work and that they are very passionate about it. They bring this energy to their customers who then also become enthusiastic. And that radiates off again at the final consumer. Which not only comes to the craftsman for fair trade products and special dishes, but also for a lot experience.
Our sales team for industry and retail consists of seven employees and its motto: 'business is to entertain."
That is exactly what our account managers do. They take our customer by the hand and and guide them through all the questions they have. They inspire them with interesting new flavors, ideas and concepts. And quickly reply to their request for herbs, spices, sauces, marinades and more.
The difference that our sales team industry and retail make, is that they think along with our customers and that they are an extension of their business. Our team has experience in many areas in the food industry and is very creative. Because of this they create a sense of security and partnership. And especially the feeling of enjoyment. That it is nice and pleasant to work with him or her. Indeed, the feeling of being entertained. Business is Entertainment!
The speed, flexibility and customer focus of our account not only leads to appreciation to our customers, but sometimes even amazement. A sample that is deliverd the day after it is requested, is apparently not the most normal thing in the world.